Support
CONTACT FISHBOWL
Call
Our support staff can be reached at (952) 465-3407.
Email
You can also submit a request at support@fishbowlsolutions.com.
SUPPORT POLICIES
Business Hours
Business hours are Monday – Friday, 9AM – 5PM, Central Time. Response time for a customer is one (1) business hour from the time of the initial contact with Fishbowl Solutions.
Escalation procedure
Based on the severity of the issue (low, medium, high, critical), Fishbowl Solutions will resolve your situation in a timely manner. However, most issues are resolved within twenty-four (24) hours.
BENEFITS OF FISHBOWL’S SUPPORT
Dedicated Support Staff
Fishbowl Solutions staffs many experienced and knowledgeable employees that will work to solve your problem quickly. Fishbowl is always working hard to bring you a more efficient and effective process, so you can accomplish the day’s goals, bringing you closer to being a more productive and profitable company.
Tracking System
Fishbowl is always aware of the issues the support staff is working on. A detailed tracking system ensures that your support request is never lost and resolved in a timely manner.
