Search Statistics
Many organizations have turned to content management systems to solve a variety of business problems. How efficient are users at searching the ever-growing volumes of content, though? Do companies have visibility to search efficiencies? Do they have tools available to help users be more efficient?
With Fishbowl Solutions' Search Statistics, companies can analyze search behavior and results to find answers to the following questions:
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How effective is searching in Oracle UCM (Stellent)?
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How many searches does it take for users to find the information they want?
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How often do searches return zero results?
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What metadata fields are searched most frequently?
Benefits of Search Statistics:
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Pinpoint potential issues with existing metadata naming conventions or tagging that negatively impacts search behavior
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Identify search queries that return zero results
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Recognize most useful metadata fields
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Discover least-used metadata fields for potential elimination
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Identify new metadata fields that may be needed for improved searching
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Improve search effectiveness and efficiency, leading to increased user satisfaction and higher content management utilization
Click here to download a solution brief for Search Statistics.
Register to talk with a Fishbowl Representative about gaining insight in to the effectiveness of your Oracle UCM site.
