Great customer service during the holiday shopping season will be critical, but most retailers still struggle due to the volume of online requests they receive and their inability to scale. Come see how retailers are using digital assistants for customer service leading to reduced costs and better customer experiences overall.
upcoming webinar series
October 24 & 31
Join us for an educational webinar series this October. On October 24th, we will recap what we learned at OpenWorld 2019 regarding WebCenter, Content and Experience Cloud, Digital Assistants, and more. On October 31st, we will demo and discuss our newest WebCenter product – Office Online Server Connector.
September 16-19, 2019
The 2019 Oracle OpenWorld conference takes place in San Francisco, CA. Fishbowl’s Oracle WebCenter and Cloud experts will be attending to share our knowledge and learn from other presenters and exhibitors. We look forward to discussing how organizations can utilize on-premise, cloud, or hybrid solutions to manage and distribute high-value content through targeted channels.
recent Webinar with google
August 22, 2019
Watch our webinar recording to see how Fishbowl Solutions and Google are partnering to deliver next generation, cloud search platforms to help customers gain new data insights across their enterprises. Come see the new search capabilities Google has added, as well as how these can be used to improve processes within customer service and product management.
The latest from our blog…
A Webinar Series for WebCenter Customers: What did you miss at Oracle OpenWorld and how can you use WebCenter with Microsoft Office
Fishbowl Solutions has been attending and sponsoring Oracle OpenWorld for over 10 years. While the topics and technologies have changed significantly over that time, and Oracle WebCenter has become less of a focus at the event, the Fishbowl team still always brings back new information regarding WebCenter from OpenWorld…read more
In today’s post, we’re reviewing how we’ve integrated Google Cloud Search with Oracle WebCenter. As a long-time Google and Oracle partner, these integrations are one of our specialties. What is Google Cloud Search? Cloud Search combines the search expertise of...read more
As Mindbreeze Certified Partner we're excited to announce that Gartner has once again positioned Mindbreeze in the Leaders quadrant of the 2019 Magic Quadrant for Insight Engines. The research and advisory firm Gartner, Inc. evaluated providers from all over the...read more