Transform Customer Service during the Holidays with a Digital Assistant for Oracle Service Cloud
Join Oracle and Fishbowl Solutions for a 30-minute webinar to learn how digital assistants (chatbots) can improve customer service during the holidays by shortening wait times, reducing call center costs, and driving sales opportunities for top retailers.
Los Angeles Unified School District Uses Oracle WebCenter and Mobile Hub to Improve Parent/Guardian Communications
Join the Los Angeles Unified School District (LAUSD) and Fishbowl Solutions for a webinar to hear how the LAUSD improved parent/guardian communications by using a one-stop mobile application. Come see how the mobile app was built using Oracle WebCenter and the Oracle Mobile Hub, and a demo of how the app is used to view student information.
Great customer service during the holiday shopping season will be critical, but most retailers still struggle due to the volume of online requests they receive and their inability to scale. Watch this webinar recording to see how retailers are using digital assistants for customer service leading to reduced costs and better customer experiences overall.
recent webinar series
Oracle OpenWorld 2019 Recap & Overview of Fishbowl’s Office Online Server Connector
October 24 & 31
Watch our October webinar series on demand. First webinar was a recap of what we learned at OpenWorld 2019 regarding WebCenter, Content and Experience Cloud, Digital Assistants, and more. Second webinar is a demo and discussion of our newest WebCenter product – Office Online Server Connector.
The latest from our blog…
Fishbowl Solutions continues to highlight its focus on designing, developing, and supporting solutions for the Oracle Digital Assistant (ODA) platform. Recently, Fishbowl’s ODA consultants Andy Weaver, Scott Wall, and Elliot Carson passed the Oracle Cloud Platform Digital Assistant Certified Associate exam.read more
If you’re attending Oracle Modern CX in London on November 20, and you’re interested in learning how digital assistants (chatbots) can automate the customer service experience, this is a can’t miss session…read more
Integrating Live Agents using Oracle Service Cloud, Zendesk, and ServiceNow with the Oracle Digital Assistant
Oracle Digital Assistant (ODA) is a robust and versatile chatbot platform that can be utilized in a variety of use cases. One such use case is to provide relief to a costly and overworked live agent support staff…read more