This post comes from Fishbowl’s Mark Heupel. Mark is an Oracle Webcenter consultant, and he has worked on a few different projects over the last year helping customers integrate WebCenter with Oracle E-Business Suite and PeopleSoft. One of WebCenter’s strengths is it provides these integrations out-of-the-box, including a document imaging integration to automate invoice processing with WebCenter’s capture, forms recognition and imaging capabilities, as well as workflows leveraging Oracle Business Process Management. Mark discusses WebCenter’s integration with PeopleSoft and its managed attachments solution below.

Application Integration

Oracle’s Managed Attachments solution enables business users in PeopleSoft to attach, scan, and retrieve document attachments stored in an Oracle WebCenter Content Server repository.

One of the issues that our clients face when moving to Oracle’s Managed Attachments solution is determining what to do with the attachments that already exist in PeopleSoft. We at Fishbowl have come up with a method to migrate these attachments into WebCenter Content in bulk while still maintaining the attachments’ context within PeopleSoft.

A high-level view of the solution is as follows. Queries are written on the PeopleSoft side to export each of the attachments, as well as a file containing each attachment’s metadata and PeopleSoft contextual information, to a network share. This is a task done by a PeopleSoft administrator. We then use our Enterprise Batchloader product to bulk load these files into WebCenter Content. We’ve written a customization that overrides the set of services that qualify for Managed Attachments to include our Enterprise Batchloader service. Since the context of the attachments is included in the metadata file, the Enterprise Batchloader check-ins work in the same way that a normal check-in from Managed Attachments would and the attachments retain their PeopleSoft context. Let’s get into the details of how this works.

Managed Attachments Overview

In order to understand the migration strategy, we first need to understand how Managed Attachments works under the covers. The important piece to know for this migration is that the table that stores the Managed Attachment object information on the WebCenter side is the AFObjects table. This table stores the PeopleSoft context information as well as the dDocName of each of the attachments currently being stored in WebCenter. Here is an example of what the AFObjects table looks like:

AFObjects Table

Each row in this table represents one PeopleSoft attachment being managed in WebCenter Content. The dAFApplication, dAFBusinessObjectType, and dAFBusinessObject fields make up the context for where the attachment is located in PeopleSoft. The dAFApplication field represents the application, the dAFObjectType field represents the page, and the dAFBusinessObject field is a pipe delimited list of the primary key values from the page where the attachment is located in PeopleSoft. The dDocName field is simply the dDocName of the content item in WebCenter.

When a user clicks the Managed Attachments link on the PeopleSoft screen a request is made over to WebCenter that contains the contextual page information from PeopleSoft (dAFApplication, dAFBusinessObjectType, and dAFBusinessObject). Using this contextual information, a query is then made against the AFObjects table to find the content IDs of the attachments that should be returned back to the user. A similar request is made when a user checks in a document through the Managed Attachments screen in PeopleSoft. The PeopleSoft context information is sent to WebCenter, the document is checked in, and then a row is inserted into the AFObjects table that contains the PeopleSoft contextual information as well as the dDocName of the newly checked-in document.

Loading Content into WebCenter

In order to be able to successfully load a large number of content items into WebCenter, while still maintaining the correct PeopleSoft context, we had to write a customization to hook into the existing Managed Attachments check-in functionality. The AppAdapterCore component, one of the two components installed on WebCenter for Managed Attachments, contains the core Managed Attachments code. This component contains a list of services such as CHECKIN_NEW that, when called with the PeopleSoft contextual information in the binder (dAFApplication, dAFObjectType, and dAFObject), executes the query that inserts a row into the AFObjects table. The customization that we wrote overrides the list of services specified in the AppAdapterCore component to include our Enterprise Batchloader check-in services. By doing so, we’re able to hook into the same insert query that Managed Attachments already uses, assuming we have placed the correct PeopleSoft context information in the binder.

Here is an example of what a standard Enterprise Batchloader blf (batch load file) would look like:

Batch Load File
As you can see, the file simply contains the action to take (insert), the location of the primary file, and the required metadata fields for WebCenter. In order to assign the correct PeopleSoft context we simply need to specify the dAFApplication, dAFObjectType, and dAFObject fields in the blf file:

Batch Load File 2

This effectively places each of those fields into the binder in WebCenter. When Enterprise Batchloader is run and performs its check-ins into WebCenter, the Managed Attachments functionality gets called and a row is inserted into the AFObjects table for each attachment that specifies the PeopleSoft context information. As long as the correct PeopleSoft contextual information is placed into the Enterprise Batchloader blf file, we’re able to bulk load as many attachments as needed into WebCenter while still retaining the correct PeopleSoft context information for use with the Managed Attachments solution.

I hope this provides you with an example of how your existing PeopleSoft Managed Attachments content could be migrated to WebCenter. After all, getting this content into WebCenter has many additional benefits, such as version control, renditions, retention management and the ability to surface this content to WebCenter-based mobile apps and portals. If you have questions or would like to engage with Fishbowl on such projects, please email info@fishbowlsolutions.com.