On Thursday, December 8th, Fishbowl had the privilege of presenting a webinar with Mike Ernst – VP of Contruction Operations – at Ryan Companies regarding their use case for Fishbowl’s ControlCenter product for controlled document management. Mike was joined by Fishbowl’s ControlCenter product manager, Kim Negaard, who provided an overview of how the solution was implemented and how it is being used at Ryan.

Ryan Companies had been using Oracle WebCenter for many years, but they were looking for some additional document management functionality and a more intuitive interface to help improve knowledge management at the company. Their main initiative was to make it¬†easier for users to access and manage their corporate knowledge documents (policies and procedures), manuals (safety), and real estate documents (leases) throughout each document’s life cycle.

Mike provided some interesting stats that factored into their decision to implement ControlCenter for WebCenter:

  • $16k – the average cost of “reinventing” procedures per project (ex. checklists and templates)
  • $25k – the average cost of estimating incorrect labor rates
  • 3x – salary to onboard someone new when an employee leaves the company

To hear more about how Ryan found knowledge management success with ControlCenter for WebCenter, watch the webinar recording: https://youtu.be/_NNFRV1LPaY

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