Cloud | Fishbowl Solutions

Key Takeaways from Oracle OpenWorld London 2020

After spending nearly two decades working for Oracle and attending many Open World events in San Francisco, it was very interesting for me to see the changes and style of this year’s Oracle OpenWorld in London (OOW) particularly the keynote by Safra Catz (CEO),...

Fishbowl Employees Achieve Oracle Digital Assistant Certification

Fishbowl’s Certified Oracle Digital Assistant Associates (Left to Right): Andy Weaver, Scott Wall, and Elliot Carson Fishbowl Solutions continues to highlight its focus on designing, developing, and supporting solutions for the Oracle Digital Assistant (ODA) platform....

Integrating Live Agents using Oracle Service Cloud, Zendesk, and ServiceNow with the Oracle Digital Assistant

Oracle Digital Assistant (ODA) is a robust and versatile chatbot platform that can be utilized for a variety of use cases. One such use case is to provide relief to a costly and overworked live agent support staff. So, how do we accomplish this? No chatbot solution on...

Webinar Preview: Get your Digital Assistant for Customer Service Online Before Black Friday

Shoppers aren’t the only group of people stressed out during the holidays. As they rush from store to store looking for bargains or last-minute gifts, or peruse company websites checking on product availability, another group is trying to handle the increase of...

A Webinar Series for WebCenter Customers: What did you miss at Oracle OpenWorld and how can you use WebCenter with Microsoft Office

Fishbowl Solutions has been attending and sponsoring Oracle OpenWorld for over 10 years. While the topics and technologies have changed significantly over that time, and Oracle WebCenter has become less of a focus at the event, the Fishbowl team still always brings...

Fishbowl Solutions Transforms Parent & Guardian Communications with a One-Stop Mobile Application using Oracle Mobile Cloud Service Development

One of the largest school districts in the nation ― with hundreds of thousands of students enrolled in kindergarten through 12th grade at over 1,000 schools and over 200 public charter schools ― was struggling to keep parents and guardians informed about their...

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